Teller I: Customer Service & Cash Handling

Southside Bank; Fort Worth (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, Prescription Drugs, Dental, &

Vision Insurance

Insurance Eligibility for Team Members

401(k) with a Match

Life Insurance (Basic, Voluntary, Dep)

Paid Time Off

Paid Bank Holidays

Workplace Wellness Programs

Employee Assistance Programs

Tuition Reimbursement

Job summary

Southside Bank in Fort Worth is seeking a non-exempt Teller to provide accurate teller services, conduct transactions, and deliver high-quality customer service. You will ensure proper cash handling, verify transactions, and maintain product knowledge to assist customers effectively.

The role requires basic math, typing, and data entry skills, with opportunities to grow through training programs and performance incentives.

Qualifications

• High School Graduate or the equivalent required.
• Minimum 6 months cash handling or customer service experience preferred.
• Proficient in typing, 10-key calculator and data entry.
• Excellent oral and written communication skills.
• Completion and comprehension of Southside Bank instructor led classes: New Employee Orientation, Teller Training, Teller Advanced and Professional Teller

Responsibilities

• Provide teller services including deposits, withdrawals, cashing checks, and completing change orders with accuracy.
• Maintain cash drawer limits and balance the cash drawer daily per policy.
• Know the bank's products and services and explain benefits to customers.
• Identify cross-sell opportunities and direct customers to appropriate departments.
• Maintain confidentiality of all sensitive bank information.
• Assist with opening and closing duties and ensure compliance with laws and policies.

Skills

Customer service

Cash handling

Typing

10-key calculator

Data entry

Verbal communication

Written communication

Education

High School Diploma or equivalent

Job description

Southside Bank in Fort Worth is seeking a non-exempt Teller to provide accurate teller services, conduct transactions, and deliver high-quality customer service. You will ensure proper cash handling, verify transactions, and maintain product knowledge to assist customers effectively.

The role requires basic math, typing, and data entry skills, with opportunities to grow through training programs and performance incentives.