Personal Banker: Flexible Schedule & Sales-Driven Service

1stnb; Fort Worth (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

FCBI in Fort Worth, TX seeks a customer service–focused bank teller to handle cash transactions in a busy branch. You will engage customers, assess needs, and present bank products to support financial goals while following bank policies and supervisor directions.

The role emphasizes accuracy, teamwork, and flexible scheduling, with responsibilities spanning deposits, withdrawals, and auxiliary services in a high-volume environment. Strong attention to detail and reliability are essential.

Qualifications

• High school diploma or equivalent (HS diploma, GED, or currently enrolled in HS)
• Six months of work experience in a retail or customer service environment preferred
• Flexible schedule including evenings, weekends, and holidays
• Must pass background investigation per company policy
• Ability to get along with coworkers and work effectively in a team

Responsibilities

• Under direct supervision, provide exceptional customer service in a high-volume sales environment while handling cash transactions
• Evaluate customer relationships and recommend bank products and services to support their financial needs
• Follow bank policies and supervisor directions to process deposits, payments and other transactions
• Aim for personal achievement of monthly new account production as assigned by upper management
• Participate in in-store prospecting and active sales environments as required
• Process deposits and cash payouts, record transactions, balance daily operations
• Receive cash/checks, verify amounts and endorsements
• Inspect cash to guard against counterfeit items
• Enter transactions into computer and generate customer receipts
• Sell and prepare money orders, cashier’s checks, wires, and CDs
• Process Western Union wires and cash advances
• Cross-sell bank services to a diverse customer base, including Spanish-speaking customers
• Perform other tasks as requested by supervisors related to bank operations
• Maintain regular and punctual attendance and adhere to approval limits based on authority

Skills

Cash handling

Customer service

Teamwork

Education

High school diploma or equivalent

Job description

FCBI in Fort Worth, TX seeks a customer service–focused bank teller to handle cash transactions in a busy branch. You will engage customers, assess needs, and present bank products to support financial goals while following bank policies and supervisor directions.

The role emphasizes accuracy, teamwork, and flexible scheduling, with responsibilities spanning deposits, withdrawals, and auxiliary services in a high-volume environment. Strong attention to detail and reliability are essential.