Bank Teller & Customer Experience Pro

S&T Bank; McKeesport (Allegheny County); On-site; USD 22,000 - 31,000; Full time

Job summary

S&T Bank in McKeesport, PA is hiring a customer service window associate to deliver exceptional service across deposits, withdrawals, and payments. You will identify customer needs, verify identities, balance the cash drawer, and direct customers to the right specialist for complex services.

The role requires a high school diploma and 1–2 years of retail experience, with thorough on-the-job training provided to ensure accuracy and compliance.

Qualifications

• Requires a high school diploma or equivalent basic academic education.
• One to two years general experience and the successful completion of the retail training program.

Responsibilities

• Operates a customer service window to provide customers with exceptional service on a variety of transactions.
• Suggests solutions and options to customers and refers to appropriate areas of the bank.
• Balances cash drawer daily and maintains balancing accuracy per policies.
• Promotes bank services, answers questions, and expands relationships with customers.
• Handles deposits, checks, loan payments, money orders, and other services as needed.
• Attends training and performs additional duties as required.

Skills

Customer service

Balancing

Interpersonal skills

Sales & service

Education

High school diploma

Job description

S&T Bank in McKeesport, PA is hiring a customer service window associate to deliver exceptional service across deposits, withdrawals, and payments. You will identify customer needs, verify identities, balance the cash drawer, and direct customers to the right specialist for complex services.

The role requires a high school diploma and 1–2 years of retail experience, with thorough on-the-job training provided to ensure accuracy and compliance.