Bank Teller & Customer Experience Pro

PeoplesBank; Chelan, Northern (WA, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Profit sharing

Paid vacation

Wellness days

Community service time

Paid sick leave

Holidays

Health benefits

401(k)

Job summary

Peoples Bank in Chelan/Douglas County seeks a Customer Service Representative to handle teller transactions and deliver high‑quality service to our customers. You will assess needs, recommend products, and maintain accounts with accuracy and discretion.

This full‑time role involves daily interactions, multi‑tasking, and occasional travel to other branches for training. A high school diploma and 2+ years of customer service experience are expected; proficiency with Outlook, Word and Excel is a

Qualifications

• High School Diploma, GED or equivalent.
• Enthusiastic about providing a high level of customer service.
• Minimum two years of customer service and cash handling experience.
• Experience with Outlook, Word, and Excel preferred.
• Ability to multitask and maintain confidentiality.

Responsibilities

• Provide high level of service to customers.
• Accurately process checking, savings, loan, and CD transactions.
• Perform account maintenance tasks.
• Handle customer inquiries about accounts, loans, debit cards, and transfers.
• Assess customer needs and refer to banking partners when appropriate.

Skills

Customer service

Cash handling

Multi-tasking

Interpersonal skills

Professional communication

Confidentiality

Education

High School Diploma or GED

Tools

Outlook

Word

Excel

Job description

Peoples Bank in Chelan/Douglas County seeks a Customer Service Representative to handle teller transactions and deliver high‑quality service to our customers. You will assess needs, recommend products, and maintain accounts with accuracy and discretion.

This full‑time role involves daily interactions, multi‑tasking, and occasional travel to other branches for training. A high school diploma and 2+ years of customer service experience are expected; proficiency with Outlook, Word and Excel is a