Client Banking Specialist & Teller

Peoples Bank and Trust; Kingman (KS); On-site; USD 28,000 - 38,000; Full time

Job summary

Peoples Bank and Trust in Kingman, KS is seeking a CSR/Teller to interact with customers and deliver a high level of service. This role combines frontline teller duties with customer service responsibilities in a community banking environment.

You will perform deposits and withdrawals, open and maintain accounts, and proactively discuss banking solutions with clients. A strong focus on accuracy, communication, and relationship building is essential to support the bank's growth strategy.

Qualifications

• Education: High School Diploma or equivalent required.
• Experience: 2+ years banking or customer service preferred.
• Knowledge: Advanced knowledge of Peoples Bank and Trust products and procedures.

Responsibilities

• Engage customers according to the bank’s Benchmark Service Standards.
• Foster ongoing relationships that improve customer commitment.
• Recommend products to customers based on their needs.
• Respond to customer requests by providing simple and knowledgeable guidance to resolve issues.
• Project a favorable image of the bank to the community.
• Open and maintain personal, business, trust, and estate accounts.
• Demonstrate a commitment and participate in the bank’s High Performance Growth Strategy.
• Cash checks, handle deposits and miscellaneous transactions, including cash advances, gift cards, and BBOK credit card payments.
• Maintain a balanced cash drawer.
• Assist with mail and night drop transactions.
• Answer teller-related issues on incoming phone calls
• Assist with balancing issues, vault balancing, ordering of money, and shadowing new tellers as needed.
• Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction, call activity, and community involvement
• Build and maintain professional working relationships with other internal departments to drive products, services, and referrals to ensure that customer satisfaction is achieved
• Various other duties as assigned

Skills

Attention to detail

Verbal and written communication

Customer relationship building

Time management

Problem-solving

Computer literacy

Education

High School Diploma or equivalent

Job description

Peoples Bank and Trust in Kingman, KS is seeking a CSR/Teller to interact with customers and deliver a high level of service. This role combines frontline teller duties with customer service responsibilities in a community banking environment.

You will perform deposits and withdrawals, open and maintain accounts, and proactively discuss banking solutions with clients. A strong focus on accuracy, communication, and relationship building is essential to support the bank's growth strategy.