CSR & Teller — Customer Experience Specialist

Peoples-Bank-and-Trust; Wichita (KS); On-site; USD 19,000 - 25,000; Full time

Job summary

Peoples Bank and Trust in Wichita, KS seeks a friendly CSR/Teller to provide customers with a seamless banking experience. You will handle routine transactions, advise on products, and support relationship-building with business and personal clients.

This role requires a High School diploma, 2+ years in banking or customer service, strong communication, attention to detail, and the ability to multitask in a fast-paced environment.

Qualifications

• High School Diploma or equivalent required.
• 2+ years banking or customer service experience preferred.
• Strong written and verbal communication; ability to build customer relationships.

Responsibilities

• Engage customers according to bank standards and foster ongoing relationships.
• Recommend products to customers based on their needs.
• Respond to customer requests with clear guidance to resolve issues.
• Open and maintain personal and business accounts; support relationship management.
• Support vault and teller-related duties as needed; balance cash drawer.
• Support branch goals and participate in growth strategies.

Skills

Attention to detail

Customer relationship

Communication skills

Multitasking

Time management

Problem solving

Interpersonal skills

Leadership potential

Education

High School Diploma or equivalent

Tools

Computer literacy

Job description

Peoples Bank and Trust in Wichita, KS seeks a friendly CSR/Teller to provide customers with a seamless banking experience. You will handle routine transactions, advise on products, and support relationship-building with business and personal clients.

This role requires a High School diploma, 2+ years in banking or customer service, strong communication, attention to detail, and the ability to multitask in a fast-paced environment.