Bank Teller: Customer Experience & Digital Solutions

Fulton Financial; Lebanon (Lebanon County); Hybride; USD 23 000 - 33 000; Plein temps

Avantages offerts par ce poste

Benefits package

Total Rewards program

Résumé du poste

Fulton Bank in Shaefferstown, PA, is seeking a full-time Financial Center Associate to deliver exceptional customer experiences at the teller window and support transactions with a focus on product referrals. You will promote banking solutions to help customers meet their financial goals and assist with operational tasks.

The role requires 6 to 12 months of customer service and cash handling experience, with scheduling around branch hours and no Sundays.

Qualifications

• High School Diploma or equivalent. (Preferred)
• 6 to 12 months customer service experience. (Required)
• 6 to 12 months cash handling experience. (Preferred)

Responsabilités

• Assist clients with teller transactions accurately and in accordance with bank policy and procedure.
• Accountable for the referral of products and services at the Financial Center. Recognize, demonstrate, and follow through on referral opportunities. Foster relationship building conversations with customers to ensure appropriate products/services are offered and customer needs are met.
• Manage risk by maintaining compliance with applicable regulations, and Fulton policy and procedure to include operational, security and settlement procedures. Use sound judgment to identify and mitigate loss.
• Leverage practical knowledge and understanding of digital solutions and technology to support customers and solve problems.

Connaissances

Customer service

Cash handling

Formation

High School Diploma or equivalent

Description du poste

Fulton Bank in Shaefferstown, PA, is seeking a full-time Financial Center Associate to deliver exceptional customer experiences at the teller window and support transactions with a focus on product referrals. You will promote banking solutions to help customers meet their financial goals and assist with operational tasks.

The role requires 6 to 12 months of customer service and cash handling experience, with scheduling around branch hours and no Sundays.