Teller: Build Trust & Deliver Exceptional Service

frostbank; Austin (TX); Sur place; USD 21 000 - 29 000; Temps partiel

Avantages offerts par ce poste

Medical, dental, vision

401(k) matching

Generous paid time off

Tuition reimbursement

Employee wellness programs

Referral bonus program

Résumé du poste

Frost is seeking a friendly Teller in Texas to welcome customers and process transactions with accuracy and care. You’ll be the first impression and uphold our standards of trust and integrity.

You'll handle daily credit and debit transactions, maintain cash on hand, and participate in loss prevention while delivering exceptional service. Availability includes weekdays and rotating Saturdays at local Frost branches in Austin.

Qualifications

• Required Availability: Monday-Friday, 12:00pm-6:00pm with Rotating Saturdays, 8:30am-1:30pm
• Strong written and verbal communication skills
• Proficiency in Microsoft applications
• Cash-handling experience

Responsabilités

• Provide exceptional customer service and teller services that consistently meet consumer banking performance standards
• Perform daily credit and debit transactions in compliance with established bank policies and procedures
• Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions
• Fill change order requests, wire transfers, and bankcard advances and exchange negotiable instruments
• Manage risk while actively practicing loss prevention
• Utilize critical-thinking skills and have a thirst for knowledge, accuracy, and efficiency
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

Connaissances

Excellent written and verbal comms

Next-level customer service

Cash-handling experience

Microsoft applications

Outils

Microsoft Office Suite

Description du poste

Frost is seeking a friendly Teller in Texas to welcome customers and process transactions with accuracy and care. You’ll be the first impression and uphold our standards of trust and integrity.

You'll handle daily credit and debit transactions, maintain cash on hand, and participate in loss prevention while delivering exceptional service. Availability includes weekdays and rotating Saturdays at local Frost branches in Austin.