Bank Teller & CSR - Customer Care & Referrals (Part-Time)

Fifth Third Bank; Traverse City (MI); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Comprehensive benefits

Job summary

Fifth Third Bank is hiring a CSR/Teller for Holiday Hills in Traverse City, MI. The role focuses on delivering exceptional customer care during daily transactions, addressing inquiries, and resolving issues per bank policy.

You will refer customers to partners for additional products, maintain confidentiality, and uphold the company's ethical standards while supporting sales referrals in a busy retail banking environment.

Qualifications

• High school diploma or GED required.
• Ability to handle cash accurately and securely.
• Professional appearance and strong communication skills.
• Ability to interact confidently with the public and initiate dialogue.
• Team-oriented with good judgment and problem-solving abilities.

Responsibilities

• Provide excellent customer care for daily transactions and inquiries.
• Refer customers to business partners for bank products and services.
• Maintain confidentiality and follow policies to ensure risk controls.
• Handle referrals, participate in meetings, and support sales goals.

Skills

Customer service

Cash handling

Communication

Teamwork

Education

High school diploma/GED

Job description

Fifth Third Bank is hiring a CSR/Teller for Holiday Hills in Traverse City, MI. The role focuses on delivering exceptional customer care during daily transactions, addressing inquiries, and resolving issues per bank policy.

You will refer customers to partners for additional products, maintain confidentiality, and uphold the company's ethical standards while supporting sales referrals in a busy retail banking environment.