Part-Time Banking Concierge & Teller

Fifth Third Bank; Lakeshore (KY); On-site; USD 17,000 - 22,000; Part time

Job summary

Fifth Third Bank is hiring a part-time CSR/Teller in Lakeshore (Stevensville, MI). You will deliver excellent customer service, handle cash, and refer customers to bankers for consultative conversations while maintaining confidentiality and adhering to bank policies.

The role involves daily office tasks, problem resolution, and collaboration with leadership. The position emphasizes professionalism, flexible scheduling, and alignment with Fifth Third's core values.

Qualifications

• High school diploma or GED required.
• Extensive cash handling responsibilities.
• Public interaction with dress code adherence.
• Ability to interact comfortably and confidently with the public.
• Knowledge of retail policies and procedures to perform duties.
• Ability to take initiative and exercise sound judgment in decision-making.
• Live the company values: one bank, accountability, integrity and inclusivity.
• Flexible scheduling required.

Responsibilities

• Provide excellent customer service in all interactions and refer customers to suitable partners.
• Support daily office operations with the platform team to ensure smooth banking operations.
• Maintain accurate balancing records and resolve outages with team help.
• Understand and apply bank policies and procedures; stay updated on changes.
• Direct more complex issues to Lead Customer Service Representative or leadership as needed.
• Identify customer needs during interactions and refer to bankers or partners for solutions.
• Perform other duties as assigned.

Skills

Cash handling

Customer service

Public interaction

Judgment

Flexibility

Education

High school diploma/GED

Job description

Fifth Third Bank is hiring a part-time CSR/Teller in Lakeshore (Stevensville, MI). You will deliver excellent customer service, handle cash, and refer customers to bankers for consultative conversations while maintaining confidentiality and adhering to bank policies.

The role involves daily office tasks, problem resolution, and collaboration with leadership. The position emphasizes professionalism, flexible scheduling, and alignment with Fifth Third's core values.