Bank Teller: Client Experience & Transactions

First Horizon Bank; Wilkesboro (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical with wellness incentives

HSA with company match

Tuition reimbursement

401(k) with 6% match

Job summary

First Horizon Bank in Wilkesboro, NC is seeking a Teller to handle cash drawer, process transactions, and support daily branch operations. The role focuses on accurate cash handling, customer service, and adherence to bank policies.

The ideal candidate has a HS diploma and some cash handling experience, with a willingness to learn and maintain high service standards. On-site position with opportunities for training and growth within the branch network.

Qualifications

• High school diploma or GED required or equivalent.
• 6 months of cash handling or teller experience strongly preferred.
• Strong attention to detail and accuracy in cash handling.

Responsibilities

• Handle cash drawer with proper controls and follow audit/security policies.
• Process deposits, withdrawals, transfers and loan payments for customers.
• Process miscellaneous transactions (bonds, money orders, etc.).
• Assist in balancing and processing ATM transactions and entries.
• Assist with vault duties and deposits in night/lobby depository.
• Stay informed of operational updates to ensure compliance with guidelines.
• Deliver excellent client experiences and resolve client issues promptly.
• Assist clients with select service needs and upsell bank products where appropriate.
• Attend sales, service, and product knowledge trainings.

Skills

Cash handling

Customer service

Education

High school diploma or GED

Tools

Microsoft Office Suite

10-key calculator

Coin counter

Job description

First Horizon Bank in Wilkesboro, NC is seeking a Teller to handle cash drawer, process transactions, and support daily branch operations. The role focuses on accurate cash handling, customer service, and adherence to bank policies.

The ideal candidate has a HS diploma and some cash handling experience, with a willingness to learn and maintain high service standards. On-site position with opportunities for training and growth within the branch network.