Bank Teller/Account Services Representative

21stcb; Johnsville (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Hiring bonus

Job summary

21st Century Bank in Blaine, MN seeks a FT Bank Teller/Account Services Representative to join our Consumer Banking Team. You will handle teller transactions, open/close personal accounts, and promote bank services.

We value personal service and accuracy in cash handling, with a Monday–Friday schedule aligned to bank hours. A $1,000 hiring bonus is offered, with payouts at 90 days and 1 year upon meeting attendance and performance standards.

Qualifications

• Six months of consecutive customer service experience in financial services, retail sales, or customer-oriented environment.
• Demonstrated customer service-oriented skills and the ability to interact effectively with a diverse group of people.
• Excellent communication and interpersonal skills, both in-person and over the phone.
• Must be detail-oriented with demonstrated skills to perform basic mathematical functions.
• Proven ability to access situations, problem solve and work towards a resolution.
• Must be able to prioritize tasks in order to meet required deadlines.
• Previous experience with Microsoft Office products and Outlook.
• High School diploma or GED required- Associate’s degree preferred

Responsibilities

• Handle teller transactions and assist with opening and closing personal accounts.
• Promote bank services and refer customers to lending or other banking representatives.
• Process loan payments, online banking, and other routine banking tasks.
• Build customer relationships and provide accurate, friendly service.

Skills

Customer service

Communication skills

Interpersonal skills

Mathematical accuracy

Problem solving

Time management

Education

High school diploma or GED

Associate’s degree preferred

Tools

Microsoft Office

Outlook

Job description

Description

Full-Time Banking Opportunity! $1,000 Hiring Bonus*

Join our team of talented Account Services Representatives: 21st Century Bank, a leading MN SBA Preferred Lender and an active community partner for over 100 years, has an excellent opportunity for an FT Bank Teller/ Account Services Representative to join our Consumer Banking Team at our Blaine location.

In this role, you will be responsible for providing customers with services for a variety of routine banking services including teller transactions, opening and closing personal accounts, savings certificates, safe deposit boxes, vault cash, general reconciliation, processing loan payments, mail-in transactions, cashier’s checks/money orders, on-line banking and IRA/HSA accts, ATM service, building customer relationships, and promoting other bank services as well as referring customers to designated bank representatives for lending or other services.

About Us: At 21st Century Bank, we know what it takes for businesses to survive, thrive, and prosper in today’s market. Even with the fast pace of today’s world, our customers want personal service, so at 21st Century Bank, we don’t just sell products; we work to provide solutions that respond to our customer’s unique business and personal banking needs. We like to think of ourselves as large enough to provide diverse financial solutions and 24/7 secure online and small enough to deliver personal service with a handshake and commitment.

We offer our Bank Teller/ Account Service Representative’s a competitive salary based on experience. The schedule is Monday - Friday. Hours coincide with bank hours. *New Team Members must successfully complete attendance and performance standards to receive the hiring bonus payouts of $700 at 90-days, and $300 at 1-year.

Requirements

Successful candidates will have:

• Six months of consecutive customer service experience in financial services, retail sales, or customer-oriented environment. Previous cash handling experience and previous banking/teller experience are strongly preferred.
• Demonstrated customer service-oriented skills and the ability to interact effectively with a diverse group of people. Excellent communication and interpersonal skills, both in-person and over the phone.
• Must be detail-oriented with demonstrated skills to perform basic mathematical functions, i.e., add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
• Proven ability to access situations, problem solve and work towards a resolution.
• Must be able to prioritize tasks in order to meet required deadlines.
• Previous experience with Microsoft Office products and Outlook.
• High School diploma or GED required- Associate’s degree preferred