Relationship Specialist - Teller

Border Bank; Roseau (MN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Flexible Spending Account

Health Savings Account

401(k) with Employer Match

Bank paid Life Insurance

Long-Term Disability

Employee Assistance Programs

Civic and Recreational Benefit

Education Assistance

Job summary

A community bank in Roseau, Minnesota, is hiring a Full Time Teller/Receptionist. This role involves providing exceptional customer service, assisting with banking transactions, and fulfilling receptionist duties such as handling calls and emails. Candidates should prefer a high school degree and possess relevant office and communication skills. Benefits include paid time off, a flexible spending account, and a 401(k) plan with employer matching.

Qualifications

• Skills in a typical office environment including computer and communication skills.
• Must have the dexterity to count money.
• Ability to understand banking regulations.

Responsibilities

• Create exceptional customer experience and answer questions.
• Run branch capture/proof and balance cash drawer.
• Educate customers on banking products and services.

Skills

Customer service

Cash counting

Communication skills

Computer skills

Education

High school degree or equivalent

Job description

We're hiring a Full Time Teller/Receptionist to work at the Roseau, Minnesota Border Bank!

Tellers create an exceptional customer experience from start to finish by helping customers make the most of their accounts by answering questions, proactively offering solutions, assisting and educating customers and prospects with deposits, withdrawals, transfer requests, and the sale of monetary instruments at Border Bank.

This position will include receptionist duties. The receptionist duties will include assisting with internal and external calls and emails, mail sorting, imaging documents and quality assurance, loan payments, and ordering supplies.

Schedule

• Shifts are between 7:30am-5:30pm, Monday-Friday and rotating Saturdays 7:30am-12:30pm.

Responsibilities

• Accuracy in cash counting, ensuring cash drawer is in balance, within assigned limits and is kept secure at all times.
• Assist in running branch capture/proof and adhere to the appropriate daily schedule for completion.
• Understand and comply with the related laws and compliance regulations that pertain to the job function. Examples include Bank Secrecy Act, Privacy, and Funds Availability. This includes also following bank-wide policies and procedures.
• Other duties may include, maintaining branch equipment and reporting any issues to supervisor, filling/balancing of the ATM, processing night and mail deposits, currency exchange, etc.
• Will be knowledgeable about and educate customers on additional banking products and services such as Checking and Savings Accounts, Certificates of Deposit, IRAs, Debit Cards and Electronic Banking. Always prioritize the customer's best interest in sales related activities.

Education & Requirements

• Prefer a high school degree, or equivalent.
• This job requires skills needed in a typical office environment. This includes computer skills, communication skills, as well as utilization of office equipment.
• Must have the dexterity to count money.
• Paid Time Off & Paid Holidays
• Flexible Spending Account
• HSA + Employer Contribution
• 401(k) + Employer Match
• Bank paid Life Insurance & Long-Term Disability
• Optional Life Insurance
• Employee Assistance Programs (EAP)
• Civic and Recreational Benefit
• Education Assistance & more

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function

• Finance and Sales

Industries

• Banking