Bank Teller

KeyBank; Monongahela (PA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading financial institution as a Teller, where you'll be the first point of contact for clients. Deliver exceptional service, handle transactions, and assist clients in their financial journey. This role is crucial for fostering financial wellness and requires a commitment to client satisfaction.

Qualifications

• Experience in a client service role.
• Experience with cash handling.

Responsibilities

• Deliver outstanding client service with every interaction.
• Accurately perform teller functions and cash handling.
• Proactively identify and resolve client servicing issues.

Skills

Client Service

Cash Handling

Basic Computer Proficiency

Education

High School Diploma

Job description

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As a Teller at KeyBank, you’ll be the first point of contact for clients, providing exceptional service and support for their everyday banking needs. You'll handle transactions, resolve service issues, and connect clients with bankers for deeper financial wellness conversations. Your role is essential in helping clients move forward on their financial journey.

Responsibilities

1. Deliver outstanding client service with every interaction.
2. Accurately perform teller functions and cash handling within compliance guidelines.
3. Proactively identify and resolve client servicing issues.
4. Transition clients to bankers when financial wellness needs are identified.
5. Stay current on products, services, fees, and policies.
6. Participate in daily team huddles and debriefs.
7. Ensure security, compliance, and audit procedures are followed.
8. Perform additional duties as assigned.

Qualifications

Required:

• High School Diploma, GED, or equivalent experience
• Experience in a client service role
• Experience with cash handling
• Basic computer proficiency with Windows-based applications

About the Company

KeyBank is a trusted financial institution committed to helping clients achieve financial wellness. We believe in serving our communities with integrity and pride. We provide the training, tools, and support needed for you to grow your career and make a difference in people's lives.

Additional Details

• Seniority level: Associate
• Employment type: Full-time
• Job function: Customer Service and Finance
• Industries: Banking

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