Bank Sales Associate: Customer Service & Cash Handling

United Bank; Big Chimney (WV); On-site; USD 28,000 - 36,000; Full time

Job summary

United Bank in West Virginia is seeking a Sales Associate to support customer service at the branch level. The role emphasizes a sales-oriented approach and maintaining confidentiality while handling transactions.

Required is a high school diploma and completion of the bank's Sales Associate Training Program, with proficiency in Word/Excel and strong communications. Spanish or another language is a plus; flexibility with work schedule is needed.

Qualifications

• High school diploma or equivalent.
• Successful completion of the Bank’s in-house Sales Associate Training Program.
• Previous customer service contact experience is highly desired.
• Ability to demonstrate a sales-oriented professional demeanor.
• Excellent communication skills required; Verbal and written communications skills in Spanish or additional language a plus.
• Experience in handling money preferred.
• Proficiency in Microsoft Office Products (Word, Excel) required.
• Understanding and working knowledge of appropriate core banking system is a plus.
• Detailed oriented.
• Professionalism and confidentiality are essential.
• Flexibility on work schedule as business needs arise.

Responsibilities

• Sitting and standing for extended periods of time.
• Ability to operate a computer keyboard, mouse, and other computer components.
• Ability to reach over teller counter or desk area to receive customer transaction documents.
• Ability to lift and carry up to twenty pounds.
• Ability to converse and exchange information with all levels of staff within organization.
• Ability to observe, perceive, identify, and translate data.

Skills

Customer service experience

Sales-oriented demeanor

Excellent communication

Spanish language a plus

Money handling

Microsoft Word

Microsoft Excel

Confidentiality and professionalism

Flexibility on schedule

Computer literacy

Core banking knowledge a plus

Education

High school diploma or equivalent

Sales Associate Training Program (in-house)

Tools

Microsoft Word

Microsoft Excel

Core banking system

Job description

United Bank in West Virginia is seeking a Sales Associate to support customer service at the branch level. The role emphasizes a sales-oriented approach and maintaining confidentiality while handling transactions.

Required is a high school diploma and completion of the bank's Sales Associate Training Program, with proficiency in Word/Excel and strong communications. Spanish or another language is a plus; flexibility with work schedule is needed.