Bank Sales Associate - Bilingual Customer Advisor

United Bank; Shepherdstown (WV); On-site; USD 28,000 - 42,000; Full time

Job summary

United Bank in Shepherdstown, WV seeks a Sales Associate to support customers and participate in the bank’s internal promotion portal. The role emphasizes friendly, professional service with attention to confidentiality and discretion.

Training is provided through the bank’s in-house program, with emphasis on sales skills, money handling, and cross-functional collaboration. The right candidate will exhibit strong communication, flexibility in scheduling, and a proactive approach to meeting

Qualifications

• High school diploma or equivalent.
• Successful completion of the Bank’s in-house Sales Associate Training Program.
• Previous customer service contact experience is highly desired.
• Ability to demonstrate a sales-oriented professional demeanor.
• Excellent verbal and written communication; Spanish or additional language a plus.
• Experience in handling money preferred.
• Proficiency in Microsoft Office Products (Word, Excel) required.
• Understanding and working knowledge of appropriate core banking system is a plus.
• Detail oriented.
• Professionalism and confidentiality are essential.
• Flexibility on work schedule as business needs arise.

Responsibilities

• Sitting and standing for extended periods of time.
• Ability to operate a computer keyboard, mouse, and other computer components.
• Ability to reach over teller counter or desk area to receive customer transaction documents.
• Ability to lift and carry up to twenty pounds.
• Ability to converse and exchange information with all levels of staff within organization.
• Ability to observe, perceive, identify, and translate data.

Skills

Customer service

Sales oriented

Communication

Spanish language

Detail oriented

Discretion

Flexibility

Cash handling

Education

High school diploma

Bank Sales Associate Training Program

Tools

Microsoft Office (Word, Excel)

Core banking system

Job description

United Bank in Shepherdstown, WV seeks a Sales Associate to support customers and participate in the bank’s internal promotion portal. The role emphasizes friendly, professional service with attention to confidentiality and discretion.

Training is provided through the bank’s in-house program, with emphasis on sales skills, money handling, and cross-functional collaboration. The right candidate will exhibit strong communication, flexibility in scheduling, and a proactive approach to meeting