Bank Relations Analyst, Specialist

Vanguard; Malvern (AR); Hybrid; USD 60,000 - 75,000; Full time

Job summary

Vanguard in Malvern, AR is seeking a Bank Account Management Analyst to lead monthly reconciliation and attestations, ensuring accurate account populations. You will partner with relationship managers to support client service needs, analyze operations, and prepare reports for management.

This hybrid role invites proactive problem-solving and collaboration with global banking partners. Responsibilities include driving process improvements, implementing workflow changes, and ensuring internal

Qualifications

• Minimum 3 years related work experience.
• Undergraduate degree or equivalent; Finance degree preferred.
• Detail oriented self-starter able to work independently and within teams.
• Global Banking experience preferred but not required.
• Ability to work effectively in a team environment; lead, train and empower others.
• Proven analytical root cause analysis and problem-solving skills.
• SharePoint dashboarding and Power Query knowledge a plus.

Responsibilities

• Lead monthly account reconciliation and quarterly attestation processes.
• Partner with relationship managers to support client service needs.
• Provide analysis and reports to management on bank operations.
• Serve as liaison between internal contacts and global banking partners.
• Identify priorities and propose strategic workflow improvements.

Skills

Analytical skills

Root cause analysis

Team leadership

Detail oriented

Education

Undergraduate degree or equivalent

Finance degree preferred

Tools

SharePoint dashboards

Power Query

Job description

Bank Account Management Analyst:

• Leads the monthly account reconciliation and quarterly attestation process, which are established to ensure complete and accurate account populations and ownership details.
• Partners with relationship managers in the execution of client service needs for all internal clients and custodian/treasury banks.
• Executes and/or assists with processes that support the bank strategy controls environment. Provides analysis and reports to management.
• Serves as primary liaison between internal contacts and global banking partners. Anticipates client needs and responds to inquiries.
• Ensures business unit service levels indicate accurate measures. Partner within the business unit and with external banks to proactively maintain services levels. Escalates service level issues to management when necessary.
• Identifies priorities and recommends strategic plans and workflow solutions on assigned initiatives. Independently resolves complex problems and exercises judgement in elevating issues.
• Recommends enhancements to workflows and procedures. Integrates new or existing technologies into workflows and communicates updates to all business partners, analyzing impact, preparing environment for change, and updating or creating procedures.
• Provides consultation, facilitation and analytical support to ensure internal controls are properly aligned and implemented. Provides consulting to business partners on account opening best practices.
• Participates in special projects and performs other duties as assigned.

What it takes:

• Minimum of three years related work experience.

• Undergraduate degree or equivalent combination of training and experience. Finance degree preferred.

• Detail oriented and proven self-starter with ability to work independently and within teams.

• Global Banking experience preferred but not required.

• Ability to work effectively in a team environment. Demonstrated ability to lead, train, and empower other crew members.

• Proven analytical root cause analysis and problem-solving skills.

• SharePoint dashboarding and Power Query knowledge a plus.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don’t just have a mission—we’re on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients’ lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.