Business Project Manager, Specialist

Vanguard; Malvern (Chester County); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Vanguard in Malvern offers a hybrid project leadership role focused on guiding client initiatives from strategy through execution. You will own plans, timelines, budgets, and risks while ensuring alignment with department goals and client priorities.

The role requires experience in managing projects within financial services, strong communication skills, and the ability to influence stakeholders. This position emphasizes collaboration, accountability, and continuous improvement.

Qualifications

• Minimum 2 years related work experience.
• 1 year of managing a project and 1 year of Financial Services or function-specific experience preferred.
• Undergraduate degree or equivalent combination of training and experience.

Responsibilities

• Leads client projects or defined workstreams throughout the full project lifecycle, from strategy development and requirements planning through testing, execution, and transition, and is accountable for effective execution and quality project management.
• Develops, implements, and monitors project plans, timelines, task schedules, milestones, budgets, deliverables, and required activities using established project management methodologies, tools, and best practices.
• Aligns project objectives with department strategy, business needs, and client priorities by contributing expertise, applying lessons learned, and identifying best practices and common obstacles.
• Monitors and analyzes project performance against plan; identifies and documents risks, issues, and dependencies; and recommends and implements viable alternatives or corrective actions when objectives are at risk.
• Communicates project status, performance, risks, issues, decisions, and updates clearly and regularly to clients, project teams, business partners, leaders, and senior managers.
• Provides direction and motivation to project teams; delegates work effectively; builds commitment to shared outcomes; holds self and teammates accountable; and supports peer development to strengthen performance and career growth.
• Consults directly with internal and external clients to ensure projects are completed accurately and on time, influences key decision-makers on plan design changes, automated workflows, risk mitigation, and long-term retirement plan strategy.
• Represents Vanguard in on-site and off-site meetings with prospective and current clients, explains conversion processes and procedures, and supports sales efforts as appropriate.
• Provides leadership among peers, advocates for change and the Implementation Services business plan, advances short- and long-range department priorities, challenges the status quo constructively, champions key business initiatives, and gains senior manager support.
• Participates in special projects and performs other duties as assigned.

Skills

Project management

Education

Undergraduate degree

Job description

Leads projects or components of projects and owns project plans to drive completion of day-to-day project goals.

Core Responsibilities

• Leads client projects or defined workstreams throughout the full project lifecycle, from strategy development and requirements planning through testing, execution, and transition, and is accountable for effective execution and quality project management.
• Develops, implements, and monitors project plans, timelines, task schedules, milestones, budgets, deliverables, and required activities using established project management methodologies, tools, and best practices.
• Aligns project objectives with department strategy, business needs, and client priorities by contributing expertise, applying lessons learned, and identifying best practices and common obstacles.
• Monitors and analyzes project performance against plan; identifies and documents risks, issues, and dependencies; and recommends and implements viable alternatives or corrective actions when objectives are at risk.
• Communicates project status, performance, risks, issues, decisions, and updates clearly and regularly to clients, project teams, business partners, leaders, and senior managers.
• Provides direction and motivation to project teams; delegates work effectively; builds commitment to shared outcomes; holds self and teammates accountable; and supports peer development to strengthen performance and career growth.
• Consults directly with internal and external clients to ensure projects are completed accurately and on time, influences key decision-makers on plan design changes, automated workflows, risk mitigation, and long-term retirement plan strategy.
• Represents Vanguard in on-site and off-site meetings with prospective and current clients, explains conversion processes and procedures, and supports sales efforts as appropriate.
• Provides leadership among peers, advocates for change and the Implementation Services business plan, advances short- and long-range department priorities, challenges the status quo constructively, champions key business initiatives, and gains senior manager support.
• Participates in special projects and performs other duties as assigned.

Qualifications

• Minimum of two years related work experience. One year of managing a project and one year of Financial Services or function-specific experience preferred.
• Undergraduate degree or equivalent combination of training and experience.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long‑term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in‑person learning, collaboration, and connection. We believe our mission‑driven and highly collaborative culture is a critical enabler to support long‑term client outcomes and enrich the employee experience.