Bank Data & Insights Analyst (Hybrid)

Penn Community Bank; Quakertown (Bucks County); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Penn Community Bank is seeking a data analyst with strong analytical skills to collect, analyze, and publish insights from production data across platforms such as DNA, Salesforce, and Encompass. The role emphasizes data integrity, dashboard development, and proactive collaboration with cross-functional teams to drive efficiency.

The candidate will maintain user profiles and support end users, contributing to curriculum development with Learning & Development and performing QA on data systems.

Qualifications

• Bachelor's degree in a related field or 3-5 years banking experience.
• Minimum of 3 years' experience in retail banking, preferably in consumer loan originations, sales, or product management.
• Encompass experience preferred.
• Salesforce experience preferred.

Responsibilities

• Collect, analyze, and interpret production data from multiple sources and publish insights.
• Develop and maintain dashboards and reporting tools to track KPIs.
• Validate data and ensure data integrity across platforms.
• Collaborate with cross-functional teams to identify efficiencies and process improvements.
• Maintain Salesforce and Encompass user profiles, permissions, and security settings.
• Provide day-to-day support to users, including troubleshooting and workflow development.
• Coordinate with Learning & Development on curriculum related to new functionality.
• Conduct QA testing of data systems.
• Create and monitor sales campaigns with timely disposition of leads and opportunities.
• Oversee data transmissions to vendors and investors while ensuring data security.

Skills

Advanced analytics

Attention to detail

Time management

Customer focus

Math skills

Computer skills

Reporting

Written communication

Oral communication

Education

Bachelor's degree in related field

3-5 years banking experience

Tools

Encompass

Salesforce

Microsoft Office

Job description

Penn Community Bank is seeking a data analyst with strong analytical skills to collect, analyze, and publish insights from production data across platforms such as DNA, Salesforce, and Encompass. The role emphasizes data integrity, dashboard development, and proactive collaboration with cross-functional teams to drive efficiency.

The candidate will maintain user profiles and support end users, contributing to curriculum development with Learning & Development and performing QA on data systems.