Balducci's Deli Supervisor - Greenwich CT

Balducci's Food Lover's Market; Greenwich (CT); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401(k) match up to 7%

Pet insurance

Employee Assistance Program (EPA)

Job summary

Balducci’s Food Lover’s Market is hiring for a deli supervisor role in our Mid-Atlantic region. You will oversee daily deli operations, lead front-of-house staff, and ensure top-quality customer service while managing ordering, inventory, and safety standards.

We seek candidates with 3+ years in deli/prepared foods, including at least 1 year in a supervisory capacity, plus strong product knowledge and familiarity with scheduling tools.

Qualifications

• 3+ years in a deli or prepared foods department, with at least 1 year in a supervisory role.
• Strong product knowledge and basic knife skills.
• Leadership to maintain high service and cleanliness standards.
• Familiarity with email, basic ordering systems, and scheduling tools (training provided).

Responsibilities

• Opening duties: prepare the department for business each day—cleaning, restocking, checking for expired items, and merchandising displays.
• Supervise and support front-of-house deli staff, assist with training, and foster a positive, customer-first culture.
• Engage with customers, answer questions, offer product recommendations, and ensure a high-quality shopping experience.
• Assist with ordering, receiving, and inventory; ensure products are properly priced, labeled, and displayed.
• Maintain sanitation standards and follow food safety protocols.
• Participate in monthly inventory counts and use basic tech tools for ordering, scheduling, and communication.

Skills

Deli operations

Supervisory experience

Customer service

Food safety knowledge

Leadership

Tools

Ordering systems

Scheduling tools

Job description

About Balducci’s Food Lover’s Market

At Balducci’s, we’re a market for foodies, by foodies. With a rich heritage dating back to 1916, we’ve grown into a premier specialty gourmet food retailer serving the Mid-Atlantic United States. Our stores are known for offering the very best in gourmet finds, international delights, and chef-prepared foods—all curated to inspire and delight.

We pride ourselves on delivering exceptional quality across every department, from locally grown produce and prime cut meats to fresh seafood, imported cheeses, and artisanal products. Whether you're entertaining guests or preparing a weeknight dinner, Balducci’s is your trusted destination for culinary excellence.

What You’ll Do

• Opening Duties: Prepare the department for business each day—cleaning, restocking, checking for expired items, and merchandising displays.
• Team Leadership: Supervise and support front-of-house deli staff, assist with training, and foster a positive, customer-first culture.
• Customer Service: Engage with customers, answer questions, offer product recommendations, and ensure a high-quality shopping experience.
• Product Management: Assist with ordering, receiving, and inventory; ensure products are properly priced, labeled, and displayed.
• Food Prep & Safety: Use deli equipment (slicers, ovens, fryers), maintain sanitation standards, and follow food safety protocols.
• Inventory & Technology: Participate in monthly inventory counts and use basic tech tools for ordering, scheduling, and communication.

What We’re Looking For

• Experience: Minimum 3 years in a deli or prepared foods department, with at least 1 year in a supervisory role.
• Skills: Strong product knowledge, basic knife skills, and familiarity with deli equipment.
• Leadership: Proven ability to lead a team and maintain high standards of service and cleanliness.
• Tech Savvy: Comfortable with email, basic ordering systems, and scheduling tools (training provided).
• Food Safety: Sanitation & Food Safety certification preferred (we’ll help you get certified if needed).

What We Offer

• 12 days of PTO annually
• 40 hours of sick time
• 6 recognized holidays
• 401(k) match up to 7%
• Pet insurance
• Employee Assistance Program (EPA) benefits
• 30% employee discount
• And so much more!

Balducci's Food Lover's Market is an Equal Opportunity Employer. Employment contingent upon successful completion of background investigation.

Our Values

ACI Values

A copy of the full job description can be made available to you.