Bakery Team Member: Fresh Displays & Customer Service

Whole Foods Market; Deerfield (IL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Store discount

Paid time off

Financial wellness

Health & wellness programs

Other Team Member perks

Job summary

Whole Foods Market is seeking a team member to support the Bakery department with receiving and stocking products, maintaining displays, and delivering friendly service to customers. The role emphasizes safety, accuracy, and a positive store image, following SOPs and participating in required trainings.

Responsibilities include case upkeep, inventory checks, sample program support, and handling opening/closing duties while maintaining cleanliness and adherence to health and safety standards.

Qualifications

• Ability to sell proactively.
• Ability to learn basic knowledge of all products carried in department.
• Ability to visually examine products for quality and freshness.
• Proactively reads labels and familiarizes oneself on various products.
• Assists with periodic inventory checks.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with WFM quality goals.

Responsibilities

• Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating and removing out-of-date products.
• Stocks and cleans shelves, bins, and display areas.
• Monitors and prevents spoilage and communicates waste to buyers, Team Leaders, and shift supervisor.
• Maintains back stock in good order.
• Assists with sampling program, keeping sample areas full, clean and appealing.
• Assists with periodic inventory checks.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Skills

Sell proactively

Product knowledge

Quality and freshness

Label reading

Inventory awareness

Communication

Teamwork

Time management

Customer service

Urgency and pace

Safety and sanitation

Job description

Whole Foods Market is seeking a team member to support the Bakery department with receiving and stocking products, maintaining displays, and delivering friendly service to customers. The role emphasizes safety, accuracy, and a positive store image, following SOPs and participating in required trainings.

Responsibilities include case upkeep, inventory checks, sample program support, and handling opening/closing duties while maintaining cleanliness and adherence to health and safety standards.