Bakery Team Lead - Customer Service & Ops

Bristol Farms; California; On-site; USD 42,000 - 60,000; Full time

Job summary

Bristol Farms is seeking an Assistant Bakery Manager to lead the Bakery Department, ensuring product quality and customer satisfaction. You will assist the Bakery Manager, train staff, control costs, and uphold safety standards across all bakery operations.

The role requires strong leadership, excellent communication, and a proactive approach to merchandising, inventory, and service. Prior bakery or retail supervisory experience is preferred, with a focus on delivering extraordinary service with

Qualifications

• High School diploma or GED; or 3–6 months related experience.
• Must have strong leadership and customer service skills.
• Able to train staff and maintain sanitation.
• Able to follow safety and weight/measure rules.

Responsibilities

• Assist in developing the Bakery Department by coordinating activities of all employees in the absence of the Bakery Manager.
• Lead by example; model correct behavior and adhere to policies.
• Train and develop employees to assure freshness, quality, service, and sanitation.
• Ensure proper training on weighing, slicing, cutting, and serving bakery goods.
• Train employees in suggestive selling and merchandising techniques and customer service.
• Assist with ordering/receiving of products and invoice routing.
• Implement and execute merchandising programs and set up displays.
• Maintain health codes and sanitation standards in the department.

Skills

Leadership

Customer service

Communication

Empathy

Urgency

Education

High School diploma or GED

Job description

Bristol Farms is seeking an Assistant Bakery Manager to lead the Bakery Department, ensuring product quality and customer satisfaction. You will assist the Bakery Manager, train staff, control costs, and uphold safety standards across all bakery operations.

The role requires strong leadership, excellent communication, and a proactive approach to merchandising, inventory, and service. Prior bakery or retail supervisory experience is preferred, with a focus on delivering extraordinary service with