Bakery Shift Supervisor: Lead, Inspire & Grow

Frost Bake Shop; Memphis (TN); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Comprehensive training

Growth opportunities

Beloved local brand

Job summary

Frost Bake Shop in East Memphis is hiring a Shift Supervisor / Assistant Manager to lead daily operations across our locations, coaching a high‑performing team and ensuring guests receive warm, memorable service. You'll manage inventory and orders, oversee opening/closing duties, and maintain a clean, fully stocked shop while delivering on our promise of joy with every treat.

This hands‑on leadership role requires 1–2 years in retail or food service, a high school diploma, and comfort with

Qualifications

• 1-2 years of retail or food service experience.
• High School diploma or GED required.
• Strong communication and guest service skills.
• Ability to lead by example and coach a team.

Responsibilities

• Create Sweet Guest Experiences: greet guests warmly and maintain cleanliness while sharing knowledge of the menu.
• Lead & Inspire the Team: supervise and work with associates, delegate tasks, manage breaks and staffing.
• Be the Communication Hub: share weekly updates, set expectations, provide positive coaching.
• Master Behind-the-Scenes Operations: manage inventory counts, place orders, coordinate with vendors.
• Own the Shift: open/close duties, ensure the shop is stocked and guest-ready.

Skills

Leadership

Customer service

Communication

Team supervision

Inventory management

Multitasking

Education

High School diploma or GED

Tools

Google Drive

Excel

Word

Dropbox

Job description

Frost Bake Shop in East Memphis is hiring a Shift Supervisor / Assistant Manager to lead daily operations across our locations, coaching a high‑performing team and ensuring guests receive warm, memorable service. You'll manage inventory and orders, oversee opening/closing duties, and maintain a clean, fully stocked shop while delivering on our promise of joy with every treat.

This hands‑on leadership role requires 1–2 years in retail or food service, a high school diploma, and comfort with