Assistant Manager

Insight Global; Coralville (IA); On-site; USD 40,000 - 50,000; Full time

Job summary

A prominent retail bakery is looking for an Assistant Manager in Coralville, Iowa. You will support daily operations, lead shifts, and ensure customer satisfaction while managing a team. Ideal candidates have supervisory experience, strong customer service skills, and the ability to multitask in a fast-paced environment. This role also includes handling cash, food preparation, and maintaining safety standards. Opportunity for growth into management roles is available.

Qualifications

• Previous supervisory or lead experience in retail or food service.
• Knowledge of basic food safety and sanitation practices.
• Comfort handling cash and operating a POS system.

Responsibilities

• Lead shifts while modeling strong customer service and teamwork.
• Prepare, bake, and serve products according to company standards.
• Train and support team members during shifts.

Skills

Customer service skills

Communication skills

Ability to lead a team

Organizational skills

Multitasking in a fast-paced environment

Job description

The Assistant Manager supports daily operations in a fast paced retail bakery environment. This role leads shifts, delivers excellent guest service, ensures product quality, and helps manage and develop the team. The Assistant Manager steps in for the Store Manager when needed and helps maintain brand standards, safety, and overall store performance.

Key Responsibilities

• Lead shifts while modeling strong customer service and teamwork
• Greet guests, take orders, handle payments, and ensure order accuracy
• Prepare, bake, and serve products according to company recipes and standards
• Train, coach, and support team members during shifts
• Maintain cleanliness, food safety, and sanitation standards
• Support opening and closing duties, including cash handling
• Assist with inventory, restocking, and product freshness checks
• Resolve guest issues and ensure a positive experience
• Support sales goals through upselling and guest engagement

Needs

• Previous supervisory or lead experience in retail or food service
• Strong customer service and communication skills
• Ability to lead by example in a team environment
• Knowledge of basic food safety and sanitation practices
• Comfort handling cash and operating a POS system
• Ability to work weekends, holidays, and peak hours
• Reliable, organized, and able to multitask in a fast paced setting

Plusses

• Experience in a bakery or dessert focused concept
• Prior training or onboarding experience
• Inventory or scheduling experience
• Passion for food, hospitality, and guest experience
• Interest in growth into store or general management