Bakery Shift Leader — Flexible Hours & Growth

Insomnia Cookies; Memphis (TN); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Flexible part-time schedules

Excellent training & mentorship

Job stability with growing company

Growth/promotion opportunities

Fun team environment

Free cookies with every shift

Job summary

Insomnia Cookies at Univ of Memphis is hiring a Shift Leader for the 545 S Highland St store in Memphis, TN. You will captain bakery operations during your shift, ensure fast, friendly service, and uphold food-safety standards while engaging guests and training team members.

The role emphasizes leading by example, managing tasks across baking, cashiering, and packaging, and fostering a fun, productive environment with our cookie-loving team.

Qualifications

• At least 1 year of experience in a customer service focused role.
• Strong communication and time-management skills.
• Ability to lead by example and motivate others.
• Must be able to lift up to 40 lbs. and be 18+ years old.
• Legally eligible to work in the United States.

Responsibilities

• Provide outstanding customer service and quality products to guests.
• Support store leadership by maintaining operations during your shift.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning.
• Lead the Cookie Crew and ensure safety and cleanliness of the environment.
• Handle cash and deposits with accuracy.

Skills

Customer service

Communication

Time management

People skills

Lead-by-example

Team motivation

Physical stamina

Food safety

Tools

Point of Sale (POS) system

Job description

Insomnia Cookies at Univ of Memphis is hiring a Shift Leader for the 545 S Highland St store in Memphis, TN. You will captain bakery operations during your shift, ensure fast, friendly service, and uphold food-safety standards while engaging guests and training team members.

The role emphasizes leading by example, managing tasks across baking, cashiering, and packaging, and fostering a fun, productive environment with our cookie-loving team.