Bakery Shift Leader — Night Crew Captain | On-Demand Pay

Insomniacookies; Columbus (OH); On-site; USD 15,911 - 22,661; Full time

Benefits offered by this job

Pay rate $14.00/hr

Pay on Demand

Paid vacation and sick time

Mentorship and training

Pet insurance

Job stability

Growth opportunities

Fun team environment

Job summary

Insomniacookies in Columbus seeks a Shift Leader to captain bakery operations across day or night shifts. You’ll lead customer service, oversee shift operations, Delegate tasks for baking, cashiering and cleaning, and train team members while maintaining a safe, clean workspace.

The role emphasizes hands‑on leadership, mentorship, and the ability to manage cash deposits and ensure product quality in a fast‑paced, fun team environment.

Qualifications

• At least 1 year of working experience in a customer service focused role.
• Point of Sales systems experience.
• Outgoing, friendly and patient demeanor.
• Detail oriented with a results focus.
• Ability to lead by example and motivate others.

Responsibilities

• Provide excellent customer service and quality products to guests throughout their experience.
• Support store leadership by maintaining operations during the shift, communicating information, and monitoring production efficiency.
• Delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew.
• Collaborate with the Cookie Crew and ensure a safe, clean work environment and proper food handling.
• Manage cash handling and deposits during the shift.

Skills

Customer service

POS systems

Communication

Time management

People skills

Leadership

Team motivation

Physical stamina

Job description

Insomniacookies in Columbus seeks a Shift Leader to captain bakery operations across day or night shifts. You’ll lead customer service, oversee shift operations, Delegate tasks for baking, cashiering and cleaning, and train team members while maintaining a safe, clean workspace.

The role emphasizes hands‑on leadership, mentorship, and the ability to manage cash deposits and ensure product quality in a fast‑paced, fun team environment.