Bakery Shift Lead - Fast-Paced, Customer-Centric

Ontario Trillium Foundation; Asheville (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible Schedules

Tips

Employee discount + free cookie per (1

shift worked

Fun, positive work environment

Promotion potential and raises based

Job summary

Crumbl Cookies in Asheville is hiring a Shift Lead to join a fast-paced, team-oriented bakery. You will lead junior staff, ensure tasks are completed efficiently, and deliver top-quality customer service.

The role emphasizes clear communication, safety, and maintaining high standards during busy shifts. Ideal candidates have leadership experience and a passion for excellence, with the ability to motivate the crew and uphold Crumbl’s standards while promoting a positive, fun work environment.

Qualifications

• Excellent communication skills are required.
• Previous leadership experience is a plus.
• Ability to manage staff and meet performance expectations.
• Willingness to contribute to a fast-paced bakery environment.

Responsibilities

• Manage all the basics of running the store
• Ensure employees reporting to you meet performance expectations
• Keep employees moving at a quick/accurate pace
• Handle all customer service complaints/issues
• Keep the store clean
• Give clear instructions or orders to subordinate employees
• Ensure the work environment is safe, secure, and healthy
• Meet deadlines
• Ensure Great customer service at all levels

Skills

Leadership

Communication

Job description

Crumbl Cookies in Asheville is hiring a Shift Lead to join a fast-paced, team-oriented bakery. You will lead junior staff, ensure tasks are completed efficiently, and deliver top-quality customer service.

The role emphasizes clear communication, safety, and maintaining high standards during busy shifts. Ideal candidates have leadership experience and a passion for excellence, with the ability to motivate the crew and uphold Crumbl’s standards while promoting a positive, fun work environment.