Bakery Sales Associate

Weis Markets, Inc.; Kutztown (Berks County); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking dedicated associates to join their bakery department. This role emphasizes exceptional customer service and teamwork, ensuring that the bakery is well-stocked and appealing to customers. Associates will engage with customers, take orders, and maintain high standards of product quality and cleanliness. This position offers a fantastic opportunity for those looking to grow within a supportive environment that values respect and appreciation for its employees. If you are passionate about food and customer service, this could be the perfect fit for you!

Qualifications

• Must be able to perform essential duties satisfactorily with or without accommodation.
• No prior experience required, but customer service skills are essential.

Responsibilities

• Maintain bakery department stock and assist customers with orders.
• Ensure product quality and sanitation in the department.
• Assist in production of baked goods and follow health guidelines.

Skills

Customer Service

Teamwork

Communication

Education

High School Diploma or GED

Job description

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of its associates and communities? That's WEIS!

Location Address: 15260 Kutztown Road Suite 2

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES

The associate is responsible for the functions below, in addition to other duties as assigned:

• Keeps bakery department well stocked and appealing to meet customer demand. Smiles and greets customers, makes suggestions, answers questions about various products. Helps resolve customer concerns in a prompt and courteous manner.
• Takes customer orders over the phone or in person at the store with a pleasant and positive attitude. Determines what the customer is looking for in terms of size, flavor, and appearance.
• Sets up special-order tables during peak hours and shopping days. Sets bakery cases and builds displays as needed. May also be required to write on cakes.
• Ensures that merchandise is fresh, in saleable condition and properly priced with the correct signage. Handles spoiled and damaged product, or product that is close to expiration, according to company procedures and standards. Removes product that is not saleable to ensure quality.
• May assist with the production of breads, pastries and other baked goods to sell. Adheres to use of production logs and company approved recipes.
• Responsible for general sanitation in the department. Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements. Disposes of trash properly.
• May assist with receiving, unloading, checking-in, breaking-down, and storing deliveries through operation of a power jack or hand jack (if properly trained – training provided).
• May assist with baling cardboard or other related duties if properly trained. Training provided.
• Assists in minimizing shrink and controlling damages. Reports shortages or overages to manager.
• Ensures smooth function of department and store by cooperating with co-workers and supervisors. Responsible to continuously improve job performance.
• Responsible for utilization of all company provided Personal Protective Equipment (PPE), including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.
• May also be called upon to assist in other departments.

SUPERVISORY RESPONSIBILITIES

This position currently has no supervisory responsibilities.

QUALIFICATION REQUIREMENTS

To perform this job successfully, the associate must be able to perform each essential duty satisfactorily with or without an accommodation. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

Completed or working towards a High School Diploma or General Education Degree (GED). No prior experience required.

Weis Markets is an Equal Opportunity Employer. Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.