Bakery Quality & Training Technician (Franchise)

Les Jours International Corp.; Dallas (TX); On-site; USD 60,000 - 65,000; Full time

Job summary

Les Jours International Corp. is seeking a QC Franchise Business Technician in Dallas, TX, to maintain and improve product quality and hygiene standards across TOUS les JOURS bakery locations.

You will perform inspections, train production teams, and support new store openings in the region. Responsibilities include identifying quality and production issues, coordinating corrective actions with departments, and ensuring adherence to manuals and SOPs.

Qualifications

• Prior hands-on bakery experience is required.
• Demonstrated experience independently delivering bakery production training, evaluating product quality, and addressing production issues.
• Associate degree, bachelor's degree, or equivalent relevant work experience.
• Working knowledge of food safety, hygiene, dough and ingredient management, and bakery production fundamentals.
• Knowledge of GMP and HACCP is preferred.
• Ability to read and apply product manuals and operating procedures.
• Clear verbal and written communication skills, including report writing and product training.

Responsibilities

• Conduct QSC and applicable GFS inspections at assigned stores and prepare reports in accordance with company schedules and standards.
• Evaluate product quality, production processes, hygiene practices, and compliance with company product manuals.
• Identify quality and production issues, communicate findings to the QC Regional Manager and relevant departments, and follow up on corrective actions.
• Train bakery teams and kitchen managers on standard products, new products, and seasonal products in accordance with company manuals.
• Provide training on frozen dough, ingredient storage and handling, fermentation, baking, and hygiene management.
• Provide follow-up training to address deviations from product manuals and improve production consistency.
• Provide product theory and hands-on production training for new store bakery teams at designated training facilities and on site.
• Support production preparation and on-site production during new store openings.
• Coordinate with relevant departments on new store product assortments, kitchen utensil orders, and kitchen layout feedback.
• Train store teams on the proper use, cleaning, and routine care of kitchen equipment.
• Support checks and adjustments of equipment operating settings, including temperature and humidity, in accordance with product manuals and equipment guidance.
• Identify equipment issues affecting production and coordinate follow-up with relevant departments or service providers.
• Maintain inspection reports, training records, corrective action records, and other QC documentation.
• Respond to store inquiries regarding products, production methods, dough management, and kitchen equipment.
• Support product production for company-owned store events as assigned.

Skills

Bakery experience

Bakery training

Quality inspections

Documentation

Communication skills

MS Office

Korean-English

Education

Associate or Bachelor's degree

Tools

GMP

HACCP

Job description

Les Jours International Corp. is seeking a QC Franchise Business Technician in Dallas, TX, to maintain and improve product quality and hygiene standards across TOUS les JOURS bakery locations.

You will perform inspections, train production teams, and support new store openings in the region. Responsibilities include identifying quality and production issues, coordinating corrective actions with departments, and ensuring adherence to manuals and SOPs.