Bakery Production & Customer Service Associate — Evenings/Weekends

H-E-B; Plano (TX); On-site; USD 26,000 - 42,000; Full time

Job summary

Central Market, part of H-E-B, is seeking a Production Representative with availability including days, evenings, and weekends to handle the freshest, high-quality ingredients.

Assignments will vary by department in store, requiring lifting, standing, and the ability to work overnight and on holidays as needed. You will assist with production tasks, customer service, and inventory management to ensure product quality and presentation.

Qualifications

• Experience with commercial production preferred.

Responsibilities

• Include mixing, shaping, baking, wrapping and stocking of products
• Ensures quality control of all product before sending to sales floor
• Maintains sanitation in the department
• Maintains organization of back storage, freezer, walk-in and production area
• Reads and executes daily production list
• Provides customer service as required such as answering questions, taking orders on the phone
• Assists in monitoring the quality of goods and monitors shrink
• Orders and receives products and supplies
• Maintains transfer records
• Preps, wraps, prices, sells, and stocks products continuously
• Demos, or prepares customer samples for self-serve
• Provides superlative customers service
• Uses suggestive selling techniques to maximize sales

Skills

Production experience

Interpersonal skills

Communication skills

Customer service

Stress management

Job description

Central Market, part of H-E-B, is seeking a Production Representative with availability including days, evenings, and weekends to handle the freshest, high-quality ingredients.

Assignments will vary by department in store, requiring lifting, standing, and the ability to work overnight and on holidays as needed. You will assist with production tasks, customer service, and inventory management to ensure product quality and presentation.