Bakery Production & Customer Service Associate

H-E-B; San Antonio (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Central Market is seeking a Production Representative with availability to include days, evenings, and weekends to handle the freshest, quality of ingredients.

The role includes mixing, shaping, baking, wrapping and stocking products, ensuring quality by pre-production checks and sanitation. You will read and follow the daily production list and provide excellent customer service on the sales floor.

Qualifications

• Experience in commercial production preferred.
• Excellent interpersonal and communication skills.
• Good verbal and written communication.
• Knowledge and preparation of baking goods preferred.
• Ability to work in a fast-paced environment and assist customers.

Responsibilities

• Include mixing, shaping, baking, wrapping and stocking of products.
• Ensures quality control of all product before sending to sales floor.
• Maintains sanitation in the department.
• Maintains organization of back storage, freezer, walk-in and production area.
• Reads and executes daily production list.
• Provides customer service as required such as answering questions, taking orders on the phone.
• Assists in monitoring the quality of goods and monitors shrink.
• Orders and receives products and supplies.
• Maintains transfer records.
• Preps, wraps, prices, sells, and stocks products continuously.
• Demos, or prepares customer samples for self-serve.
• Provides superlative customers service.
• Uses suggestive selling techniques to maximize sales.

Skills

Interpersonal skills

Communication skills

Baking knowledge

Customer service

Job description

Central Market is seeking a Production Representative with availability to include days, evenings, and weekends to handle the freshest, quality of ingredients.

The role includes mixing, shaping, baking, wrapping and stocking products, ensuring quality by pre-production checks and sanitation. You will read and follow the daily production list and provide excellent customer service on the sales floor.