Bakery Production & Customer Service Associate

Kroger Family of Companies; South Jordan (UT); On-site; USD 17,000 - 22,000; Part time

Job summary

Kroger Family of Companies is seeking a bakery associate who will deliver excellent customer service, maintain a safe and clean bakery area, and assist with daily production goals. The role requires knowledge of bakery products, basic math, and compliance with health and safety regulations.

The position emphasizes teamwork in a fast-paced retail environment, opportunities to handle special orders, and ongoing customer engagement across the store. Prior bakery/retail experience is valued.

Qualifications

• High school diploma or equivalent.
• Bakery experience.
• Retail experience.
• Second language: speaking, reading and/or writing.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.
• Current food handlers permit once employed.
• Must be able to meet the minimum physical demands of the position.
• Must be 18 or older.

Responsibilities

• Create an environment that makes customers feel welcome, important, and appreciated by answering questions about products in the department and store.
• Adhere to all local, state, and federal health and civil code regulations.
• Maintain cleanliness of counter, cases and coolers.
• Observe scheduled shift operating hours.
• Meet the day's production goals for baked goods.
• Maintain a clean and sanitized work area.
• Assist with receiving and unloading of merchandise and supplies.
• Gain knowledge of products and respond to questions with recommendations.
• Prepare special orders per customer requests.
• Use kitchen equipment according to guidelines.
• Label, stock and inventory department merchandise.
• Report safety risks or issues to management.

Skills

Effective communication

Stress tolerance

Math literacy

Education

High school diploma or equivalent

Job description

Kroger Family of Companies is seeking a bakery associate who will deliver excellent customer service, maintain a safe and clean bakery area, and assist with daily production goals. The role requires knowledge of bakery products, basic math, and compliance with health and safety regulations.

The position emphasizes teamwork in a fast-paced retail environment, opportunities to handle special orders, and ongoing customer engagement across the store. Prior bakery/retail experience is valued.