Bakery Operations Lead & Customer Experience Champion

Fresh Baguette; Washington (District of Columbia); On-site; USD 18,000 - 33,000; Full time

Benefits offered by this job

Paid Time Off

Health and Dental Insurance after 90+

40% Employee Discount

401K and 401K Match

Free Lunch

Anniversary Gift Card

Job summary

Fresh Baguette Washington, DC, is hiring an Assistant General Manager/Shift Leader for the Cleveland Park bakery cafe at 3412 Connecticut Ave NW. You will oversee daily operations, coach staff, and ensure a premium customer experience.

The role emphasizes leadership, team development, and hands-on problem solving in a fast-paced bakery environment, with competitive hourly pay and benefits after intro period.

Qualifications

• 1+ years of experience in a shift leader, supervisor, or assistant manager role.
• High School Diploma or GED is required.
• Proven ability to delegate tasks effectively while maintaining high service standards.

Responsibilities

• Oversee daily store operations and ensure top service quality.
• Delegate tasks and support the team for efficient workload distribution.
• Train team members on food safety, product knowledge, and processes.
• Lead by example with a warm, welcoming customer experience.
• Support recruitment, including hiring and scheduling.

Skills

Management

Leadership

Customer Service

Training

Delegation

Education

High School Diploma or GED

Job description

Fresh Baguette Washington, DC, is hiring an Assistant General Manager/Shift Leader for the Cleveland Park bakery cafe at 3412 Connecticut Ave NW. You will oversee daily operations, coach staff, and ensure a premium customer experience.

The role emphasizes leadership, team development, and hands-on problem solving in a fast-paced bakery environment, with competitive hourly pay and benefits after intro period.