Bakery Operations Lead

Roche Bros. Supermarkets; Easton (MA); On-site; USD 26,000 - 43,000; Full time

Job summary

Roche Bros. Supermarkets in Easton, MA, seeks a bakery team member to prepare, bake, and display product with a focus on freshness, rotation, and guest service.

The role requires ServSafe certification, a high school diploma or equivalent, and previous bakery operations experience. Duties include inventory, pricing, customer assistance, and collaboration with the bakery team to meet store goals.

Qualifications

• Must be 18 years of age.
• High school diploma or equivalent.
• Successful experience in the bakery operation (merchandising, ordering, inventorying, pricing).
• Ability to display initiative and work with limited supervision.
• Complete training in the bakery operation.
• ServSafe certified.
• Must be able to read, write, speak, and understand English, with the ability to follow instructions.
• Ability to work a schedule based on store needs.
• Authorized to work within the U.S.

Responsibilities

• Provide an open door atmosphere conducive to high associate morale and excellent customer service.
• Commit to the “Golden Rule” and build a strong bakery team.
• Promote Roche Bros. image as a service-oriented operation with courteous, efficient customer service.
• Resolve customer complaints to full satisfaction.
• Offer samples, answer questions, assist in product selection, and prepare special orders.
• Ensure department meets performance standards and training for new associates.
• Order, receive, unload trucks, price, rotate, and stock product for display and sale.
• Maintain FIFO product rotation and proper storage to minimize waste.
• Schedule shifts within budget and control payroll.

Skills

Customer service

Initiative

Education

High school diploma or equivalent

ServSafe certification

Tools

Bakery equipment (slicer, proofer, ovens, mixer)

Job description

Roche Bros. Supermarkets in Easton, MA, seeks a bakery team member to prepare, bake, and display product with a focus on freshness, rotation, and guest service.

The role requires ServSafe certification, a high school diploma or equivalent, and previous bakery operations experience. Duties include inventory, pricing, customer assistance, and collaboration with the bakery team to meet store goals.