Bakery Operations Lead

Roche Bros. Supermarkets; Bridgewater (MA); On-site; USD 33,000 - 44,000; Full time

Job summary

Roche Bros. Supermarkets in Massachusetts seeks a bakery associate to prepare, bake, and display product with care and speed. You will rotate stock, maintain freshness, and deliver excellent customer service while adhering to food-safety standards.

Responsibilities include training new staff, managing inventory, assisting with samples and special orders, and helping achieve department goals. The role involves standing for long periods in a fast-paced bakery environment.

Qualifications

• Must be 18 years or older and have a high school diploma or equivalent.
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Responsibilities

• Provide open, courteous service and maintain high associate morale.
• Promote Roche Bros. image as a service-oriented bakery.
• Resolve customer complaints to their full satisfaction.
• Prepare special orders and samples for customers upon request.
• Ensure department meets merchandising and sales goals.
• Train new associates on job descriptions and safety procedures.
• Schedule work within store needs and payroll parameters.
• Maintain proper inventory, temperatures and sanitation in the bakery.
• Weigh, rotate, and display products following FIFO policy.

Skills

English proficiency

Bakery operations

Food safety

Customer service

Education

High school diploma or equivalent

ServSafe certification

Tools

Bread slicer

Ovens

Proofer

Mixer

Job description

Roche Bros. Supermarkets in Massachusetts seeks a bakery associate to prepare, bake, and display product with care and speed. You will rotate stock, maintain freshness, and deliver excellent customer service while adhering to food-safety standards.

Responsibilities include training new staff, managing inventory, assisting with samples and special orders, and helping achieve department goals. The role involves standing for long periods in a fast-paced bakery environment.