Bakery Merchandising & Customer Service Associate

Whole Foods Market; Allentown (Lehigh County); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness support

Job summary

Whole Foods Market in Allentown is seeking a Bakery Team Member to support receiving, preparing, stocking, and displaying bakery products, while delivering friendly, efficient service to customers and team members on the floor.

You will help break down deliveries, maintain sections, and participate in sampling and inventory tasks. The role requires flexibility for nights, weekends, and holidays and upholding WFM standards and safety practices.

Qualifications

• No prior retail experience required.
• Must be able to lift 50 pounds.
• Flexible schedule including nights, weekends, and holidays as needed.
• Ability to work in wet and dry conditions.
• Adherence to health and sanitation regulations.
• Maintain clean and sanitary working/shopping environment.

Responsibilities

• Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating and removing out-of-date products.
• Stocks and cleans shelves, bins, and display areas.
• Monitors and prevents spoilage and communicates waste to buyers, Team Leaders, and shift supervisor.
• Maintains back stock in good order.
• Assists with sampling program, keeping sample areas full, clean and appealing.
• Assists with periodic inventory checks.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Skills

Sell proactively

Product knowledge

Quality awareness

Customer service

Team communication

Time management

Fast-paced environment

WFM standards

Job description

Whole Foods Market in Allentown is seeking a Bakery Team Member to support receiving, preparing, stocking, and displaying bakery products, while delivering friendly, efficient service to customers and team members on the floor.

You will help break down deliveries, maintain sections, and participate in sampling and inventory tasks. The role requires flexibility for nights, weekends, and holidays and upholding WFM standards and safety practices.