Bakery Guest Experience Lead

Nothing Bundt Cakes #248; Clive (IA); On-site; USD 28,000 - 35,000; Part time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Cake discounts

Job summary

Nothing Bundt Cakes #248 in Clive, Iowa, is seeking a Guest Services Representative to enhance guest experiences by providing exceptional service and support in cake orders. The role involves greeting guests, processing orders, and maintaining the bakery's presentation. A warm and enthusiastic demeanor is essential, along with strong product knowledge to help customers celebrate special moments. This position offers flexible work schedules and benefits, including cake discounts and health insurance.

Qualifications

• Strong product knowledge to educate guests on cakes.
• Ability to greet guests warmly and enthusiastically.
• Experience in customer service preferred.

Responsibilities

• Greet guests promptly with warmth and enthusiasm.
• Educate guests on cake distinctions, sizes, and flavors.
• Process guest orders efficiently using the POS system.
• Maintain bakery presentation by keeping it clean and organized.
• Assist with cake decorations and prepare for guest needs.

Job description

Nothing Bundt Cakes #248 in Clive, Iowa, is seeking a Guest Services Representative to enhance guest experiences by providing exceptional service and support in cake orders. The role involves greeting guests, processing orders, and maintaining the bakery's presentation. A warm and enthusiastic demeanor is essential, along with strong product knowledge to help customers celebrate special moments. This position offers flexible work schedules and benefits, including cake discounts and health insurance.