Bakery Experience Specialist: Free Coffee & 25% Discount

Uncle Mike's Bake Shoppe; Appleton (WI); On-site; USD 13,000 - 18,000; Full time

Benefits offered by this job

Free coffee & bakery items

Holiday pay (Full time)

Flexible PTO (Full time)

25% discount at all locations

Job summary

Uncle Mike's Bake Shoppe in Appleton, WI is seeking a friendly Customer Experience Specialist (part time or full time) to greet guests, answer questions, guide bakery selections, and process transactions. You will prepare espresso drinks, explain seasonal offerings, and ensure a warm, efficient bakery visit for every guest.

Enjoy perks like free coffee and bakery items, 25% employee discount, and flexible PTO.

Qualifications

• Must have friendly, positive, customer-focused attitude.
• Strong communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.
• Comfortable with transactions and operating a register (training provided).
• Reliability, punctuality and being team-oriented.
• Willingness to learn bakery products and coffee drinks.
• Ability to stand for extended periods and lift up to 25 lbs.
• Retail/customer service experience is a plus but not required.

Responsibilities

• Greet customers and create a welcoming atmosphere.
• Assist guests with product questions and recommendations.
• Share knowledge of bakery items, seasonal offerings, and specials.
• Prepare and serve espresso drinks and other beverages.
• Accurately ring up purchases and handle cash/credit.
• Guide customers through the bakery experience with professionalism.
• Maintain cleanliness and organization in customer areas.
• Collaborate with teammates to ensure smooth daily operations.
• Address customer concerns with empathy and quick resolutions.
• Open shift duties: fill bakery cases, make coffee, cut samples.
• Close shift duties: clean cases and coffee area.

Skills

Customer focus

Communication skills

Fast-paced environment

Cash handling

Reliability

Teamwork

Willingness to learn

Stamina

Job description

Uncle Mike's Bake Shoppe in Appleton, WI is seeking a friendly Customer Experience Specialist (part time or full time) to greet guests, answer questions, guide bakery selections, and process transactions. You will prepare espresso drinks, explain seasonal offerings, and ensure a warm, efficient bakery visit for every guest.

Enjoy perks like free coffee and bakery items, 25% employee discount, and flexible PTO.