Bakery Dept Lead: Customer Experience & Team Growth

Kroger; Tooele (UT); On-site; USD 18,000 - 23,000; Full time

Job summary

Kroger is seeking a Bakery department associate in Tooele, UT to deliver outstanding customer service and maintain a safe, clean environment. The role focuses on achieving sales and profit goals for the department and ensuring quality standards are met.

You will monitor all functions related to the Bakery department and uphold Kroger's values of respect, honesty, integrity, diversity, inclusion, and safety.

Qualifications

• Excellent oral/written communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Communicate company, department, and job specific information to associates.
• Establish department performance goals and empower associates to meet or exceed targets through teamwork.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates on their job performance and participate in the performance appraisal process.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions and locating products.
• Inform customers of produce specials and offer product samples to help customers discover new items.
• Review/inspect products for quality and freshness and take appropriate action.
• Develop and implement a department business plan to achieve desired results.
• Create and execute sales promotions in partnership with store management.
• Inform and educate department associates about promotions that affect the department.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Implement the period promotional plan for the department.
• Assist management in preparing the store/department budget, expense control, profit and loss reviews.

Skills

Excellent communication

Team attitude

Stress management

Customer service

Education

High School Diploma or GED

Job description

Kroger is seeking a Bakery department associate in Tooele, UT to deliver outstanding customer service and maintain a safe, clean environment. The role focuses on achieving sales and profit goals for the department and ensuring quality standards are met.

You will monitor all functions related to the Bakery department and uphold Kroger's values of respect, honesty, integrity, diversity, inclusion, and safety.