Bakery Department Lead & Guest Service Coach

Lowes Foods; Leland (NC); On-site; USD 48,000 - 60,000; Full time

Job summary

Lowes Foods is seeking a Bakery Department Manager to supervise the bakery team, uphold guest service, merchandising programs, and departmental operations. You will assume the duties of the Department Manager in their absence.

Responsibilities include ensuring polite service, achieving sales and inventory goals, maintaining safety and sanitation, training staff, and managing scheduling and payroll-related tasks.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Knowledge of bakery operations.
• Effective communication, guest service and selling skills.
• Must be at least 18 years old.
• Ability to bend, kneel and stand for extended periods.
• Ability to read and understand information and direction.
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
• Ability to supervise people including training and development.
• Ability to work well with computers.

Responsibilities

• Ensure guests receive polite, friendly service from bakery department staff.
• Achieve budgeted sales, shrink and profits for the bakery department.
• Maintain desired level of inventory and supplies.
• Operate the department according to merchandising and operational guidelines and programs.
• Ensure the quality of product for sale meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department according to Lowes Foods standards.
• Provide guidance, orientation, training and feedback to ensure bakery department hosts achieve satisfactory performance standards.
• Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards.
• Maintain department’s labor budget and scheduling standards.
• Perform PA announcements.
• Perform all other duties as assigned by management.

Skills

Guest service

Team supervision

Bakery operations

Communication

Training development

Safety awareness

Computer skills

Reading comprehension

Physical stamina

Lifting capacity

Age 18+

Job description

Lowes Foods is seeking a Bakery Department Manager to supervise the bakery team, uphold guest service, merchandising programs, and departmental operations. You will assume the duties of the Department Manager in their absence.

Responsibilities include ensuring polite service, achieving sales and inventory goals, maintaining safety and sanitation, training staff, and managing scheduling and payroll-related tasks.