Bakery Department Lead — Guest Experience & Operations

Lowes Foods, LLC; Oak Island (NC); On-site; USD 42,000 - 60,000; Full time

Job summary

Lowes Foods, LLC is seeking a Bakery Department Manager to oversee daily bakery operations, staff supervision, and guest service. The role focuses on meeting quality standards, controlling inventory, and maintaining merchandising guidelines.

The position requires leadership, strong communication, and the ability to manage budgets and scheduling while ensuring a safe, sanitary work environment.

Qualifications

• Friendly, outgoing personality and strong guest service orientation.
• Ability to supervise staff, train, and provide feedback.
• Knowledge of bakery operations and merchandising guidelines.
• Ability to work with computers and store systems.
• Effective communication and teamwork across departments.
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally.

Responsibilities

• Ensure guests receive polite, friendly service from bakery department staff.
• Achieve budgeted sales, shrink and profits for the bakery department.
• Maintain desired level of inventory and supplies.
• Operate the department according to merchandising and operational guidelines and programs.
• Ensure the quality of product for sale meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department according to Lowes Foods standards.
• Provide guidance, orientation, training and feedback to ensure bakery department hosts achieve satisfactory performance standards.
• Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards.
• Maintain department’s labor budget and scheduling standards.
• Perform PA announcements.
• Perform all other duties as assigned by management.

Skills

Friendly personality

Team leadership

Guest service

Communication skills

Reading directions

Training & development

Multi-tasking

Computer skills

Sales skills

Bakery operations knowledge

Tools

POS systems

Job description

Lowes Foods, LLC is seeking a Bakery Department Manager to oversee daily bakery operations, staff supervision, and guest service. The role focuses on meeting quality standards, controlling inventory, and maintaining merchandising guidelines.

The position requires leadership, strong communication, and the ability to manage budgets and scheduling while ensuring a safe, sanitary work environment.