Bakery Department Lead: Elevate Quality and Service

Hy-Vee; Knoxville (IA); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Hy-Vee Knoxville, IA is seeking a Bakery Department Manager to lead a high-performing team, uphold service excellence, and ensure product quality across all bakery offerings. You will cultivate a welcoming atmosphere where customers feel cared for and employees thrive.

This role emphasizes hands-on leadership, training, and a focus on freshness and safety. You’ll manage scheduling, inventory, ordering, and pricing while analyzing sales trends and planning promotions with store leadership.

Qualifications

• High school diploma or equivalent required.
• One or more years of related bakery or retail management experience preferred.
• Completion of sanitation courses or on-the-job training in food safety is a plus.

Responsibilities

• Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and overall profitability.
• Recruit, hire, train, supervise, and evaluate department employees; handle performance and disciplinary matters as needed.
• Coordinate scheduling, daily work plans, and department goals in partnership with store leadership.
• Oversee ordering, replenishment, pricing, invoicing, and bookkeeping for the department.
• Analyze weekly and monthly sales trends, prepare ad projections, and plan promotions and displays.
• Ensure proper product temperatures, storage procedures, and freshness standards to minimize shrink.
• Understand and troubleshoot bakery equipment and coordinate maintenance as needed.
• Maintain compliance with Hy-Vee’s dress code, hygiene standards, and all company policies.
• Assist in other store areas and take on special projects as needed.

Skills

Leadership

Customer service

Communication

Problem solving

Math skills

Education

High school diploma or equivalent

Sanitation courses/food safety training

Job description

Hy-Vee Knoxville, IA is seeking a Bakery Department Manager to lead a high-performing team, uphold service excellence, and ensure product quality across all bakery offerings. You will cultivate a welcoming atmosphere where customers feel cared for and employees thrive.

This role emphasizes hands-on leadership, training, and a focus on freshness and safety. You’ll manage scheduling, inventory, ordering, and pricing while analyzing sales trends and planning promotions with store leadership.