Bakery Department Lead | Elevate Customer Experience

The Kroger Co.; Town of Plymouth (WI); On-site; USD 30,000 - 42,000; Full time

Job summary

The Kroger Co. is seeking a Bakery Department associate in Wisconsin to deliver outstanding customer service, maintain a safe and clean environment, and achieve department sales goals.

You will monitor all department activities and uphold the company values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities include promoting teamwork, scheduling to handle customer volume, training staff, and ensuring product quality and freshness.

Qualifications

• Excellent oral/written communication skills.
• Knowledge of basic math.
• Ability to handle stressful situations.
• Current food handlers permit upon employment.

Responsibilities

• Promote trust and respect among associates, with a positive attitude
• Communicate company, department, and job specific information to associates
• Establish department performance goals and empower associates to meet or exceed targets through teamwork
• Develop adequate scheduling to manage customer volume
• Train and develop associates on their job performance and participate in the performance appraisal process
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store

Skills

Customer service

Communication

Math basics

Food safety

Education

High School Diploma or GED

Any management experience

Job description

The Kroger Co. is seeking a Bakery Department associate in Wisconsin to deliver outstanding customer service, maintain a safe and clean environment, and achieve department sales goals.

You will monitor all department activities and uphold the company values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities include promoting teamwork, scheduling to handle customer volume, training staff, and ensuring product quality and freshness.