Bakery & Deli Guest Experience Specialist

Kroger; San Diego (CA); On-site; USD 1,929,000 - 2,617,000; Full time

Job summary

Kroger is seeking a friendly Bakery/Deli Clerk to prepare items per customer requests and maintain a clean, welcoming department. You will assist customers, offer samples, and promote bakery/deli specials while ensuring product quality and food safety standards.

Role requires strong customer service, basic math, and the ability to work with bakery equipment. Prior retail experience is a plus; on-site position at a Kroger store.

Qualifications

• Must have strong customer service skills.
• Good communication abilities in verbal and written form.
• Basic math skills for transaction handling and inventory.
• Ability to obtain a valid food handler permit after employment.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products and correct portion sizes to prevent shrink.
• Recommend deli or bakery items to meet customer needs.
• Use bakery equipment (refrigerators, freezers, slicers, ovens) per guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure and mix ingredients as per recipes with kitchen utensils and equipment.
• Label and inventory ingredients in merchandise.
• Check product quality and review sell-by dates.

Skills

Customer service

Effective communication

Knowledge of basic math

Food handler permit

Job description

Kroger is seeking a friendly Bakery/Deli Clerk to prepare items per customer requests and maintain a clean, welcoming department. You will assist customers, offer samples, and promote bakery/deli specials while ensuring product quality and food safety standards.

Role requires strong customer service, basic math, and the ability to work with bakery equipment. Prior retail experience is a plus; on-site position at a Kroger store.