Bakery & Deli Experience Specialist

Kroger Family of Companies; Glenview (IL); On-site; USD 22,000 - 24,000; Full time

Job summary

Kroger Family of Companies is seeking a Grocery Clerk for Bakery/Deli to deliver exceptional customer service and prepare bakery items to order. You will assist in maintaining clean, safe areas, manage inventory, and help customers with recommendations and product information.

Responsibilities include using bakery equipment, stocking, labeling, and ensuring freshness. Strong communication and math skills, plus ability to handle a fast-paced environment, are essential.

Qualifications

• Customer service skills required.
• Effective communication abilities.
• Knowledge of basic math.
• Ability to obtain a current food handlers permit once employed.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will inform customers of bakery/deli specials.
• Provide customers with fresh products ordered and correct portion sizes to prevent shrink.
• Recommend deli or bakery items to meet customer needs.
• Operate bakery equipment (refrigerators, freezers, slicers, ovens) per guidelines.
• Prepare foods according to logs and cooking instructions.
• Measure, prepare and mix ingredients using kitchen utensils and equipment.
• Adequately prepare, package, label and inventory ingredients.
• Check product quality for freshness and review sell-by dates.
• Use kitchen equipment, stove, scale, fryer, steamer, etc.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Know store layout to locate products upon request.
• Stay current with ads and promotions.
• Gain knowledge of products and respond to questions with recommendations.
• Monitor inventory levels and note discrepancies.
• Ensure proper temperatures and maintain logs.
• Promote trust and respect among associates.
• Create welcoming environment and assist customers across the department and store.

Skills

Customer Service

Communication skills

Basic math

Food handlers permit

Job description

Kroger Family of Companies is seeking a Grocery Clerk for Bakery/Deli to deliver exceptional customer service and prepare bakery items to order. You will assist in maintaining clean, safe areas, manage inventory, and help customers with recommendations and product information.

Responsibilities include using bakery equipment, stocking, labeling, and ensuring freshness. Strong communication and math skills, plus ability to handle a fast-paced environment, are essential.