Bakery & Deli Experience Specialist

The Kroger Co.; Charlottesville (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. in Charlottesville, VA is seeking a friendly Grocery Clerk (Bakery/Deli) to create an outstanding customer experience by delivering exceptional service, maintaining a clean, welcoming environment, and supporting department goals.

You will prepare items to order, offer samples, inform customers of specials, follow food safety guidelines, and work with the team to ensure accurate inventory and product quality.

Qualifications

• Customer service skills required.
• Effective communication with customers and team.
• Basic math skills for transactions and measurements.
• Ability to obtain a food handlers permit after employment.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery and/or deli specials and maintain product knowledge.
• Provide customers with fresh products ordered and correct portions to prevent shrink.
• Recommend deli or bakery items to meet customer needs and preferences.
• Use bakery equipment (refrigerators, freezers, slicers, ovens) per guidelines.
• Prepare foods following food temperature logs and cooking instructions.
• Measure, prepare and mix ingredients using kitchen utensils and equipment.
• Adequately prepare, package, label and inventory ingredients.
• Check product quality and review sell-by dates; take appropriate action.
• Label, stock and inventory department merchandise; report discrepancies to management.
• Stay aware of inventory levels and respond to customer questions about products.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Ability to obtain current food handler

Job description

The Kroger Co. in Charlottesville, VA is seeking a friendly Grocery Clerk (Bakery/Deli) to create an outstanding customer experience by delivering exceptional service, maintaining a clean, welcoming environment, and supporting department goals.

You will prepare items to order, offer samples, inform customers of specials, follow food safety guidelines, and work with the team to ensure accurate inventory and product quality.