Bakery & Deli Customer Experience Specialist

Kroger Family of Companies; West Jordan (UT); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies is seeking a Grocery Clerk for the Bakery/Deli department. You will prepare items per customer requests, assist customers with samples, and promote bakery specials to maintain freshness and quality across the department.

Responsibilities include handling bakery equipment, ensuring correct portioning, labeling, inventory, and maintaining proper temperatures and food safety standards. Strong customer service and math skills preferred.

Qualifications

• Customer service and communication skills required.
• Basic math skills needed for transactions and pricing.
• Ability to obtain a food handlers permit once employed.

Responsibilities

• Prepare bakery items per customer requests using proper equipment.
• Offer samples to help customers discover items they inquire about.
• Inform customers of bakery/deli specials and promotions.
• Provide fresh products in correct portions to reduce shrink.
• Recommend bakery/deli items to meet customer needs.
• Use bakery equipment safely and according to guidelines.
• Prepare, package and label ingredients for merchandise.
• Check product quality and dates to ensure freshness.
• Maintain temperatures and logs for cases and coolers.
• Respond to customer questions and suggestions about products.

Skills

Customer service

Effective communication

Basic math

Food handlers permit

Job description

Kroger Family of Companies is seeking a Grocery Clerk for the Bakery/Deli department. You will prepare items per customer requests, assist customers with samples, and promote bakery specials to maintain freshness and quality across the department.

Responsibilities include handling bakery equipment, ensuring correct portioning, labeling, inventory, and maintaining proper temperatures and food safety standards. Strong customer service and math skills preferred.