Bakery & Deli Customer Experience Specialist

The Kroger Co.; New Port (MD); On-site; USD 26,000 - 36,000; Full time

Job summary

The Kroger Co. is hiring a Grocery Clerk (Bakery/Deli) to deliver exceptional customer service in a fast-paced retail setting. You will prepare items, assist customers with requests, and ensure freshness while maintaining safety and sanitation standards.

This role requires strong communication, basic math, and teamwork, with prior bakery or deli experience being helpful. A food handler permit may be required after hire.

Qualifications

• Excellent customer service and interpersonal skills.
• Ability to perform basic math calculations accurately.
• Knowledge of food safety practices and sanitation guidelines.
• Willingness to obtain a food handlers permit after hire.

Responsibilities

• Prepare bakery items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items.
• Inform customers of bakery and deli specials.
• Ensure freshness and correct portion sizes for ordered items.
• Use bakery equipment safely and maintain proper temperatures.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Food handlers permit

Job description

The Kroger Co. is hiring a Grocery Clerk (Bakery/Deli) to deliver exceptional customer service in a fast-paced retail setting. You will prepare items, assist customers with requests, and ensure freshness while maintaining safety and sanitation standards.

This role requires strong communication, basic math, and teamwork, with prior bakery or deli experience being helpful. A food handler permit may be required after hire.