Bakery & Deli Customer Experience Specialist

Kroger Family of Companies; New Castle (CO); On-site; USD 25,000 - 35,000; Full time

Job summary

Kroger Family of Companies in Colorado is seeking a Bakery/Deli Clerk to create an outstanding customer experience through exceptional service. You will assist the department manager in achieving department goals while maintaining safety, cleanliness, and compliance with food safety regulations.

The role requires strong customer service, effective communication, math skills, and willingness to obtain a food handler permit.

Qualifications

• Customer service skills required.
• Effective communication skills necessary.
• Knowledge of basic math.
• Ability to obtain current food handlers permit once employed.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will be able to inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Measure, prepare and mix ingredients according to recipe, using kitchen utensils.
• Adequately prepare, package, label and inventory ingredients.
• Check product quality to ensure freshness. Review sell-by dates and take action.

Skills

Customer Service skills

Effective communication

Math basics

Food handler permit

Job description

Kroger Family of Companies in Colorado is seeking a Bakery/Deli Clerk to create an outstanding customer experience through exceptional service. You will assist the department manager in achieving department goals while maintaining safety, cleanliness, and compliance with food safety regulations.

The role requires strong customer service, effective communication, math skills, and willingness to obtain a food handler permit.