Bakery & Deli Customer Experience Specialist

Smith's Food & Drug Centers; Mesquite (NV); On-site; USD 17,000 - 22,000; Full time

Job summary

Smith's Food & Drug Centers is seeking a Bakery/Deli Clerk to prepare customer-requested items, offer samples, and inform customers about specials. You will ensure fresh products, correct portions, and promote product knowledge while maintaining safety and inventory standards.

The role requires strong customer service, basic math, and the ability to obtain a food handlers permit after employment. Join a team focused on trust, respect, and excellent service in a fast-paced retail environment.

Qualifications

• Customer Service skills required.
• Effective communication skills required.
• Knowledge of basic math required.
• Ability to obtain current food handlers permit once employed.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using bakery equipment.
• Offer product samples to help customers discover items.
• Inform customers of bakery/deli specials.
• Provide customers with fresh products and correct portion sizes to prevent shrink.
• Recommend deli or bakery items to meet customer needs.
• Use bakery equipment according to company guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure, prepare and mix ingredients with kitchen utensils.
• Label and inventory ingredients in merchandise.
• Check product quality and review sell-by dates.
• Operate kitchen equipment (stove, scale, fryer, steamer, robot coupe).
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Locate products within the store on request.
• Stay current with ads and promotions.
• Gain knowledge of products and respond to questions.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Food handlers permit

Job description

Smith's Food & Drug Centers is seeking a Bakery/Deli Clerk to prepare customer-requested items, offer samples, and inform customers about specials. You will ensure fresh products, correct portions, and promote product knowledge while maintaining safety and inventory standards.

The role requires strong customer service, basic math, and the ability to obtain a food handlers permit after employment. Join a team focused on trust, respect, and excellent service in a fast-paced retail environment.